Ledger.com/Start® | Getting started — Ledger Support

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Ledger.com/Start — Your Secure Onboarding Portal for Ledger Hardware Wallets

If you recently purchased a hardware wallet from Ledger, then Ledger.com/Start is your official gateway to setting it up properly. This site is specifically designed to help new users initialize their device, install the companion software, and begin managing their crypto safely — all while avoiding phishing scams or counterfeit wallets. docs-ledgercom-us.teachable.com+2info-ledgercom-strt.pages.dev+2

Why Use Ledger.com/Start?

  • Safety & Authenticity: Downloading software or firmware from unofficial sources can expose your crypto to major risks — malware, fake wallets, or phishing. Ledger.com/Start ensures you get the genuine, up-to-date files and instructions vetted by the Ledger team. faq-start-ledgercom-eng.teachable.com+2start-ledgercom-help+2
  • Step-by-Step Guidance: Especially useful for first-time users, the portal walks you through each stage — from unboxing to device setup to account creation — reducing the likelihood of mistakes. start-ledger-help-cdn.netlify.app+1
  • Comprehensive Onboarding: Whether you have a new device or are restoring an older wallet, Ledger.com/Start covers the full process: choosing your device model, installing the companion app, creating a PIN, backing up your recovery phrase, installing coin apps, and adding crypto accounts. ghjh f+2docs-start-ledger-cdn.pages.dev+2

How to Get Started — Step by Step

Here’s roughly what happens when you go through Ledger.com/Start:

  1. Unbox and Verify Your Device
    Make sure your Ledger hardware (e.g. Nano S Plus or Nano X) is sealed and genuine; check the packaging and ensure there’s no indication of tampering. start-ledger-faq1.teachable.com+1
  2. Visit the Official URL
    Open your browser and navigate — carefully typing in — https://www.ledger.com/start. Avoid using links from unknown sources or unsolicited emails. Bookmark this page to prevent phishing attempts. welcome-portal-ledger-en-us.teachable.com+1
  3. Download the Companion App (Ledger Live)
    From the start page, select and download the correct version of Ledger Live for your operating system (Windows, macOS, Linux, iOS, or Android). This app is what you’ll use to manage assets, install coin-specific apps, and monitor your portfolio. ledger-com-web-app.pages.dev+1
  4. Initialize the Hardware Wallet
    Connect your Ledger device to your computer (or via Bluetooth if supported). Choose “Set up as new device” (or “Restore device” if you already have a recovery phrase). On-device, set a secure PIN (4–8 digits) to protect access. support-en-us-start.pages.dev+2docs-start-ledger-cdn.pages.dev+2
  5. Generate & Backup Your Recovery Phrase
    The device will show a 24-word seed phrase. Write it down exactly (in the right order) on the provided sheet — or use a secure offline method. Never store it digitally, photograph it, or share it. This phrase is the only way to restore your wallet if the device is lost or damaged. start-ledger-help-cdn.netlify.app+2welcome-ledger-io.teachable.com+2
  6. Install Coin Apps & Add Crypto Accounts
    Using Ledger Live, install the relevant apps for each cryptocurrency you plan to manage (e.g. Bitcoin, Ethereum). Then add accounts to view balances, send/receive funds, and manage tokens — all secured by your hardware wallet. support-en-us-start.pages.dev+2docs-start-ledger-cdn.pages.dev+2
  7. Maintain Security & Updates
    Periodically update Ledger Live and your device firmware. Always double-check URLs, ensure downloads come only from Ledger.com, and store your recovery phrase safely offline. setup-ledger.pages.dev+2docs-ledgercom-us.teachable.com+2

Final Thoughts

Ledger.com/Start isn’t just a “download page” — it’s the trusted gateway for securely onboarding your Ledger hardware wallet. By following its instructions carefully, you ensure that your private keys remain under your full control, your recovery phrase stays safe, and your crypto holdings are properly protected from the start. In the often-risky landscape of cryptocurrencies, beginning with Ledger.com/Start is the first step toward responsible, self-custodied asset management.

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